FAQs

Q: How does the BIOSWEEP system work?
A: Certified BIOSWEEP® Service Providers utilize proprietary BIOSWEEP equipment for surface decontamination and odor, germ and bacteria removal. BIOSWEEP deploys a proven technology called photo-catalytic oxidation (PCO) to produce simultaneous, interrelated forms of oxidation to eradicate airborne organic contaminants. This process is called BIOSWEEP BASE TREATMENT. These vapor compounds are unsurpassed in field applications for their penetrating oxidative power to remove virtually any embedded or persistent contaminant and odor.

Q: Can you remove cooking odors from a home?
A: Yes, BIOSWEEP BASE TREATMENT is the only process that removes virtually any sort of cooking odors from a home or restaurant. A particular problem area stems from odors from cooking curry dishes. Curry oil is usually very difficult to remove but, with a special pre-treatment process specifically tailored to curry odors, experienced BIOSWEEP service technicians generally have excellent results in removing this odor as well.

Q: Does BIOSWEEP TREATMENT work with marajuana smoke?
A:  Yes, BIOSWEEP BASE TREATMENT is a perfect solution for marajuana smoke damage. 

Q: My clothes and furniture smell after a smoke fire in my home. Can BIOSWEEP remove these smells from my clothes and furniture?
A: Yes, BIOSWEEP BASE TREATMENT is perfect for contents restoration after a fire disaster. If clothes or cloth furniture have lingering odors due to smoke, BIOSWEEP BASE TREATMENT can remove them usually in one (1) treatment. Smoke odor removal is a specialty of BIOSWEEP Service Providers.

Q: Will the BIOSWEEP system bleach upholstery or harm fabrics?
A: No, the BIOSWEEP BASE TREATMENT is completely compatible with virtually all common materials. BIOSWEEP BASE TREATMENT will not bleach or harm carpet, upholstery or fabrics when properly applied by certified BIOSWEEP service technicians. In most cases, the BIOSWEEP SURFACE DEFENSE anti-microbial defense application also will not discolor materials, however, a certified BIOSWEEP service technician may test any area if needed. (Ask your local BIOSWEEP Service Provider for more information on specific materials.)

Q: How long does it take for a BIOSWEEP service technician to treat an area?
A: BIOSWEEP BASE TREATMENT can treat most indoor environments within 15 – 35 hrs. depending upon several factors including indoor environment conditions, odor or contaminant, floor plan and cubic air space (room size). Most vehicles can be easily treated in 2 hours. BIOSWEEP BASE TREATMENT can reduce deodorization time as much as ninety-percent (90%) compared to other technologies and systems.

Q: Do BIOSWEEP services come with a warranty?
A: Yes, all BIOSWEEP service applications come with a 14-Day Guarantee. We guarantee complete removal of the existing organic odor. However, other odors could be introduced after the BIOSWEEP BASE TREATMENT or there could be additional non-organic odors underlying the main offending odor. We cannot guarantee odor removal if the customer continues to participate in activities that cause the offending odor. (Please see your local BIOSWEEP Service Provider for details.)

Q: How soon after the BIOSWEEP BASE TREATMENT can I re-enter the treated area?
A: Most treatment areas can be safely re-entered within 45 minutes to 1 hour after completion.

Q: Does BIOSWEEP BASE TREATMENT leave an odor?
A: The treatment process, while removing noxious odors, produces a pleasant “clean scent” smell that lingers briefly and gradually fades away within 24 hours.

Q: Can the BIOSWEEP BASE TREATMENT system be operated with people or pets in the room?
A: No. BIOSWEEP can ONLY be safely operated in vacant or unoccupied spaces. BIOSWEEP CANNOT be operated when humans or pets are present. Operators must wear NIOSH-approved half- or full-face piece respirators with NIOSH approved P100/Organic Vapor/Acid Gas cartridges when working around or exposed to the BIOSWEEP BASE TREATMENT process.

Q: Is BIOSWEEP BASE TREATMENT an ozone generator?
A: No, BIOSWEEP BASE TREATMENT is not considered an ozone generator. The units produce purified oxygen and hydrogen peroxide within the treatment chamber. These oxyradicals are exported from the air filtration units to attack contaminants in the air and on exposed surfaces. These units are at least TEN TIMES more powerful than most commercial ozone generators.   While ozone generators can be highly effective air purifiers while they are running, they rarely are effective at eliminating odors at their source.  When the machine is turned off, the odor typically returns.

Q: What causes the residual treatment odor? Is it safe?
A: Any space treated with the BASE treatment is completely safe for occupation an hour after the BASE process is complete, as the gases generated have a very short life cycle (at most, 30-45 minutes once exposed to our atmosphere). The residual treatment odor that one may smell is actually extremely low levels (parts per billion) of off-gassing by the porous materials in the room such as carpet, furniture or ceiling tile. This residual odor is well below the acceptable NIOSH standards and carries no health risks. To speed up the dissipation of the residual odor, one may open windows/doors and/or use fans to create air movement. Where applicable, removing a few ceiling tiles may also speed up the dissipation process when there is a pocket above the drop ceiling that is not able to vent very efficiently.​

Q: Can it take more than one treatment to resolve an issue?
A: One BIOSWEEP BASE TREATMENT will typically remove all odors caused by organic materials. In the unlikely event that odors do linger, BIOSWEEP Service Providers will typically perform a second treatment at no extra charge. Our 100% guarantee assures our customers that the BIOSWEEP system will be successful in resolving their issue. (Please see your local BIOSWEEP Service Provider for details.)